Terms of Service

Last updated: 28 August 2026

These Terms of Service ("Terms") govern your use of the SendEmAll platform and services ("Service") operated by SendEmAll ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using SendEmAll, you confirm that you are at least 18 years old, have the authority to enter into these Terms, and agree to comply with all applicable laws and regulations. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration

  • You must provide accurate and complete information when creating your account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized access to your account
  • One person or entity per account unless on an Enterprise plan with sub-accounts
  • We reserve the right to suspend or terminate accounts that violate these Terms

3. Credits & Billing

Plans and pricing

SendEmAll offers the following subscription plans for lead data and verification:

  • Starter: $59/mo — 10,000 verified-email credits per month
  • Growth: $79/mo — 25,000 verified-email credits per month

Email sending infrastructure (mailboxes and domains) is available separately: SMTP mailboxes from $1.50 per month, Google Workspace and Microsoft 365 mailboxes from $3.50 per month, and Azure shared tenants at $40 per month; a 5% platform fee applies at checkout, and domains are billed at registrar cost. The SendEmAll sequencer — campaigns, unified inbox, email warmup, and LinkedIn outreach steps — is available as a separate subscription at $99/mo with unlimited seats and workspaces for email. Each plan includes one connected LinkedIn sending account; additional LinkedIn accounts are $39/mo each. Prices may change with notice under Section 12.

Credits

One credit equals one verified, valid email delivered to you. You are not charged for invalid or undeliverable results; catch-all, invalid, and risky results are labeled and free. Buying signals and enrichments (such as ads detection, tech-stack detection, and LinkedIn Open Profile checks) also consume credits, at the rates shown in the app before you run them. Sending does not consume credits. Credits are consumed as results are delivered and are non-refundable once used.

Billing cycle

Subscriptions are billed monthly. Monthly credit allocations do not roll over to the next billing period. You may upgrade, downgrade, or cancel your plan at any time; changes take effect at the start of the next billing cycle.

4. Acceptable Use

You agree to use SendEmAll only for lawful purposes. Specifically, you must:

  • Comply with the CAN-SPAM Act, GDPR, CASL, and all other applicable anti-spam and privacy laws
  • Only contact individuals who have not opted out of receiving communications
  • Include a valid physical mailing address and a clear unsubscribe mechanism in every email
  • Not send deceptive, misleading, or fraudulent content
  • Not use the platform to send malware, phishing, or other malicious content
  • Not harvest email addresses for the purpose of spamming
  • Not resell or redistribute access to the platform without authorization
  • Not interfere with or disrupt the platform's infrastructure or other users' access
  • Not attempt to circumvent mailbox providers' sending limits, credit allocations, or warmup schedules

Violation of this Acceptable Use policy may result in immediate account suspension or termination without refund.

Third-party accounts. SendEmAll lets you connect and automate accounts you own on third-party platforms (such as Apollo or LinkedIn Sales Navigator). You represent that you are authorized to access and use those accounts and the data you retrieve through them, and that your use complies with each platform's terms of service and applicable law. You authenticate directly inside a secured browser session — SendEmAll does not collect or store your third-party passwords or 2FA codes; session tokens are stored encrypted and used only to operate the connected account on your behalf, and you may disconnect at any time. SendEmAll automates your own authorized access and does not grant you rights to any third-party platform's data, nor circumvent its access controls or billing.

LinkedIn outreach. LinkedIn steps (connection requests, messages, InMail) are performed from your own connected LinkedIn account, at your direction, within your account's own allowances and at platform-enforced daily limits. You are responsible for using your LinkedIn account in accordance with LinkedIn's User Agreement. InMail credits consumed are your own; SendEmAll never supplies or resells LinkedIn allowances.

No affiliation. SendEmAll is not affiliated with, endorsed by, or sponsored by Apollo, LinkedIn, Google, Microsoft, or any other third-party platform. All trademarks are the property of their respective owners.

5. Data & Privacy

Your use of SendEmAll is also governed by our Privacy Policy. You retain ownership of the data you upload to the platform. We process your data solely to provide the Service. You are responsible for ensuring you have the legal basis to process any personal data you upload or generate through the platform.

6. Sequencer & No Lock-In

The SendEmAll sequencer — including campaigns, the unified inbox, and email warmup — is offered as a paid subscription with unlimited seats and workspaces. You may export your leads and connect your mailboxes to third-party sequencers at any time, at no charge. We do not restrict your ability to move your data or use competing tools.

7. Managed Infrastructure

SendEmAll provides optional managed email sending infrastructure including domains, mailboxes, and email warmup. We manage this infrastructure on your behalf and reserve the right to modify infrastructure configurations to maintain deliverability and comply with email provider policies.

8. Intellectual Property

The SendEmAll platform, including its software, design, logos, and documentation, is owned by SendEmAll and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the platform for its intended purpose.

You retain all rights to your content, including campaign copy, lead lists you upload, and data you export from the platform.

9. Termination

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • We may suspend or terminate your account immediately for violations of these Terms
  • Upon termination, your access to the platform ceases and your data will be retained for 30 days before deletion, unless otherwise required by law
  • No refunds are provided for partial billing periods or unused credits, except as provided by the bounce guarantee below

Bounce guarantee

If, in your first month, the overall bounce rate of emails sent to leads provided by SendEmAll exceeds 3%, we will refund your first month's subscription fee on request. The guarantee covers only leads sourced and verified by SendEmAll; it does not cover lists you upload or leads obtained outside the platform, and it applies once per customer. Refund requests must be submitted within 30 days of your first payment; requests made after that window are not eligible. This guarantee is the sole refund remedy offered under these Terms.

10. Limitation of Liability

To the maximum extent permitted by law, SendEmAll and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of or inability to use the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid to SendEmAll in the 12 months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless SendEmAll from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance via email or a prominent notice on the platform. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation before pursuing formal legal proceedings.

14. Contact

If you have questions about these Terms, contact us at: