Privacy Policy

1. Introduction

SendEmAll ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email marketing platform and related services.

By using SendEmAll, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company information and job title
• Payment and billing information
• Account credentials and preferences
• Communication history with our support team

2.2 Usage Information

We automatically collect certain information about your use of our services:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our platform
• Email campaign performance data
• User interactions and feature usage

2.3 Email Campaign Data

When you use our email marketing services, we may collect:

• Email recipient lists and contact information
• Email content and campaign templates
• Delivery, open, and click tracking data
• Bounce and spam report information
• Campaign performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our email marketing platform
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send you important updates, security alerts, and support messages
• Analytics: To analyze usage patterns and improve our services
• AI Optimization: To train and improve our AI algorithms for better email deliverability
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send you promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Hosting and infrastructure services
• Payment processing
• Email delivery and analytics
• Customer support and communication
• Security and fraud prevention

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

7.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

7.4 Opt-out

You can opt out of marketing communications by clicking the unsubscribe link or contacting us.

7.5 Data Processing Restrictions

You can request restrictions on how we process your information in certain circumstances.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Other appropriate safeguards

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our application

Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: